Delve. Distil. Deliver.
We’re a specialist social media research consultancy working with some of the world’s most innovative brands to help them to develop deeper relationships with their customers.
Providing fresh, unmediated insight at scale
Using our Delve, Distil and Deliver methodology, we draw on social media data to provide brands with real-time insight into their customers, competitors and markets. We then work with our clients to help them to fully unlock the value of that insight across their organisation, resulting in better marketing strategies, products and customer experiences.
Our Services
Consumer Need State Mapping
Using visual social media intelligence, we can help your team to identify & understand the consumer need states currently being met by your brand, including opportunities for growth.
Customer Segmentation
Our unique approach to segmentation uses a combination of the social graph, posted social media content & demographic information to bring to life the natural psychographic clusters of people most associated with your brand or category.
Competitive Intelligence
We work directly with brands to develop & manage the social element of their competitive intelligence units, on a per country, regional or global basis.